Frequently Asked Questions
Please see list of questions below or click the button to ask us a question.
General Questions
What are the advantages of using Apps 4 Ports
Apps 4 Ports provides you with an easy-to-use interface that allows apps to be created and easily changed as required.
Handy wide range of form building components that are useful to you in your day-to-day operations, these range from the simple yes/no buttons for questionnaires to adding your GPS location to show where the form was filled in.
The apps can work in both online and offline mode. Online mode will sync your data while you work, while offline mode will allow you to sync your data with the cloud once you have the opportunity to connect again.
Please feel free to contact us and see what the full service can offer you.
App Features
How do I access Settings
You can access settings through 
and 
in the menu afterwards. You are presented with multiple options in how to customise technical parts of the app.
Upload Images over 3G (default: no)– Determines whether image files will be sent through your mobile connection. This might be helpful not to completely waste you 4G limit.
Image Size Preference (default: Full Size)– Choose between Full, half and quarter size
Remember my Login (default: yes)– allows you to open the app without further online confirmation
Delete Responses After (default: two weeks)– Dictates how long finished responses stay on the phone
Ask when a server forces branding (default: no)– Owner of the form may force a change of your branding scheme. When this is switched on branding will be switched only on your permission.
How do I refresh the List page
Android
You can refresh your list of forms by pressing 
in the top right corner. If you hold down for a longer period, it will trigger a full update which basically download all the forms once again.
iPhone / iPad
By dragging the list downwards an extra line will appear with a circled arrow pointing downwards and text that reads “Pull down to refresh”. When you pull the list enough, the text will change to “Release to Refresh” and the arrow will turn upside down. If you do this, the list will be refreshed
How do I view response information and options?
Responses are listed in the response list, which can be accessed by swiping your screen to the right from the form list or by clicking on the responses tab above (in Android).
Once you are there you can see that all the listed responses contain a blue info icon.
By clicking this icon you are accessing properties of the response and functions that you can perform on this response.
Delete
This will delete this response from the mobile device. For responses that are not sent yet this function will stop them being uploaded also.
Open
This will get you back to your response. If not sent, the response is open to modification. Otherwise the form fields will be greyed out and available only for review.
About Our Services
Primary Care
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Women's Health
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Pediatric Care
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Urgent Care
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Newborn Care
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Account Settings
How do I recover/ reset my password?
- Click here to go to the forgotten password section of the system
- Enter your email in the “Username” field
- You will receive an email containing a confirmation code and instructions
- This confirmation code will be used for the final step in resetting your password
- This will reset your password on the system and this will also be the password for the app on your mobile device.
